Goodwill Bins in Tennessee

"This was our first Goodwill Outlet. Very busy store. Lots of stuff. Some good. Some not so good. A lot that’s just trash. Items are in bins that you dig through. You pay by the pound. Easy to look through most bins. Clothing bins were more chaotic due to all the people rummaging through. Best items are found when they first bring out bins. After the bins are quickly gone through, mostly junk is leftover. But, amongst the junk is where we found everything that we bought. Cashier was super nice. I would definitely wear gloves next time. The stuff in the bins are pretty dirty/nasty for the most part. Lots of broken things so there is for sure a cut/puncture hazard."

"I wish I could leave a zero. Imagine people donating things to you and if it doesn't sell you dump it. The worst part is if you just lowered your price slightly, it would sell. VHS are sold in Goodwills anywhere from $.25 - $.99, some a $1.99, but when you go to the Goodwill bins they're $1.89 per pound. That works out to over a $1 per VHS. So, you’re telling me VHS in your retail store is cheaper than VHS at your bins? And you're telling me that you'd rather throw them away then sell them for the same price as the books $.59 per pound. Yepp, that makes total sense, especially when it was all donated to you. Just adding to the landfill instead of lowering the price. Shameful. Definitely not for the community. The most wasteful and ungrateful company I've encountered."

"The outlet was a little different than what I'm used to. The merchandise was charged by the pound but I think they weigh the buggy in with the weight. I left with a weight of over 30 lbs and everything I had was light weight so it really threw me off. I purchased mostly craft ribbons and wreath materials."

"Overwhelming . Purchase clothes by weight $1.89 per pound . Put clothes in the baskets and they weigh the entire basket. Be prepared to hunt . Large bins with clothing all mixed together. Nothing is on hangers. Most clothes are nice to wear . Toys and household items also available . No shoes . Staff was friendly ,store was clean."

"I drove 1.5 hours away (this was the closest Goodwill bins to me). I read all the bad reviews and decided to give it a chance myself, and I can say it was my first and last time going to this outlet. I’ve been to several other Goodwill outlets and this is by far the worst, just like everyone has said. When people see the new bins coming out they literally RUN and start grabbing from the bin before it’s even put where it belongs. And it’s like 10 people to a bin, lots of pushing/shoving!!! (I’ve been to goodwill outlets that is one person per bin & they CANT touch the merchandise until the bin is put in place). Selection of clothes/items wasn’t the greatest either, but I made do with what I found. I was told by a nice lady to keep my purse close to me as her friends purse was stolen from this place too. Really sad and unfortunate but I’m happy she told me! I think management/owners/staff need to really sit down and take notes from other Goodwill outlets on how to safely and properly run a bin store."

"I went on a Saturday (for my first time ever at this location) and I had an overall good time. It felt as calm as a Goodwill outlet could be. People did immediately start digging as soon as a bin came out - but at this location, they bring out the bin and walk away, so it makes sense. Other places I've been tell people when they can start or have a sheet covering and once they pull it, you can start digging. But I still didn't see any pushing or shoving or negative behavior. For me, personally, the only thing it "doesn't have going for it" is the fact that it does look like a basement. But that's fine for me. The woman behind the counter was great. She was super kind and trying to check out multiple people at once, while answering questions, she was awesome. I overheard her explaining to someone why they don't allow kids under 16 years old and she was super kind about it and was trying to help them figure out the best solution. I'll go back next time I'm in the area."

"This Goodwill is a treasure hunt on steroids. If you love digging through bins to find that unicorn, you will love this outlet. The outlet store is where the things that did not sell at Goodwill stores come to be sold at significant discounts. Clothes are sold by the pound. I was surprised to see quite a few name brands, along with some really nice household items like mirrors and lamps. Definitely an adventure worth taking but make sure you have time for digging!"

"This is an interesting thrifting experience. I met a very helpful gentlemen called Dwayne! I bought a wooden chair for $1! This is a pay per pound goodwill and suggest coming in with an open mind on what you could find. Plenty of parking and get ready to dig into bins. I have attached the chair i purchased along with an after."

"The employees were all SO nice. My daughter and I encountered an employee before we even went inside. She was leaving for the day and greeted us as we walked in and her out. She was so friendly. My daughter wanted some "vintage" t-shirts and has been asking to go. The lady at the register was super nice and told me next time to double check what color tag it was for the week because none of the things I got were that color (it is my fault. I didn't know or read the sign st the entrance, haven't been to a Goodwill in years). The prices were a little steep for some items. The color tag for the week makes them 50% off, but most of the shirts didn't have that color tag anyway. We ended up getting like 7 shirts, 1 pair of jeans, 2 sweatpants, a Christmas decoration countdown sign, a cute little room plaque, and a roll around metal cart for our hair stuff and spent $60 bucks. Not bad, but most shirts were $6-$7. A few were $2. Some of the housewares and miscellaneous stuff were a little pricey. We didn't get a chance to check out the bins. But we will definitely try and make this a monthly trip, especially with how nice the ladies were - that makes all the difference in where we like to go. I work in a dental office, and people HATE the dentist. I try to make it a fun experience, so at least coming isn't all bad! I really appreciate good vibes in places!"

"I am an avid Goodwill shopper I shop at Goodwill's all over the United States. It is my hobby, my joy. This is the first Goodwill (6899 Stage Rd.) In Memphis, that I have come to that the manager JaVale was her name and she was rude and refused to honor the prices on the merchandise that an employee in the blue vest put on the merchandise. She was very rude as we were talking to her about the merchandise. She just kept saying, have a good night, trying to rush us out of the store loudly embarrassingly in front of all of the other staff that was there I would not have made a review if it wasn't for the fact that she is the manager the face of this location. This is the first Goodwill, where I have had this horrible experience if I was not a lover of the Goodwill, the mission and the prices she would have caused me to never shop at another Goodwill. To let you know how much I love the Goodwill I spent over $200 in New Orleans goodwill on my way home from a cruise before coming to this Memphis location on the same day. I started to go to the Salvation Army but I love the Goodwill. I also hope she does not retaliate on the employee because all they did was help me find the prices that fell off on the bin. I would truly hate if she was my manager with such a nasty attitude. I thought you should know..."

"honestly I've given this location a few tries because other people have talked highly about this location, the selection may be good but the employees are extremely rude every time without fail, I get if the store is busy and you just want to get the line out but if im buying $70 worth of stuff i dont expect the cashier to tell me "have a good day" 6 times in 60 seconds because I'm "taking too long to get my stuff in the cart". or people on the floor yelling "excuse me" when they are trying to get past me but my back is turned. never coming here again"

"Prices are ok, but having 17 people in line to check out on a Sun. afternoon isn't cool:( There was a pink haired lady who was capable of helping, but when I asked her if their was another cashier available, she said no. .. Fast forward, and lo and behold, she got on the register..... Goodwill, please train/retrain your capable staff to jump in and help when the checkout line hits that magic # but please make it 5 or 6 but not 17!"

"Price is $1.59 per pound. Please tell me how these flip-flops are almost 1 pound. Come on Goodwill. Why are you duping and lying to people. When I question the employees at checkout, they give grand attitude because they knew the weight was off, which means it's wrong for everything. They seem to care less. So I took them out and they weighed them again. Now they are .60 (6oz.) I know they weighed about 4 oz, not 6 oz. Based on the receipt now I'm charged .95 for 6 oz. Their Math Ain't Mathing! $1.59 per pound. 1 lb = 16 oz. $1.59 ÷ 16 = .099 6oz x .09 = .54 (54 cents) Should have been 54 cents not 95 cents. I said the scale needs to be recalibrated and the cart weighed again. They just looked at me sideways. The couple behind me said, no way those (flip flops) are almost a pound. They also shared how they challenged the Berry Hill Goodwill Outlet regarding the same issues. Said they brought their own scale and proved the calculation was wrong, but of course GW wouldn't change it. Shame on you Goodwill for continuing to scam, lie, dupe and overcharge customers for items that people donate free in the spirit of giving. GW has long abandoned their mission. I have yet to see evidence of Goodwill enrichment in the community. I almost feel like Goodwill is a huge money making scam. Research how much Goodwill pays employees with a disability. Who is really benefitting from their sales?"

"Well I must admit I have been to every goodwill outlet In every state I have traveled through and this one is in my top 2. Honestly it’s tight between number 1 and 2. I have found so much great stuff at this Cockrill Bend location. I am always dressed better than most and so is my family members all because of this store. Then on top of that I have made good money selling some of my treasures I have found here. It’s a good sized Outlet store and they are very consistently changing the tables out bringing out fresh items on a constant basis basically. Great selection to dig through and it’s my absolute favorite store to visit in the entire Nashville area. If you haven’t been then absolutely GO! It’s a fun and exciting experience and $1.89 a pound isn’t that much. Do you have any idea how much stuff you can get at that rate? It’s an awesome experience and kudos to the staff!! They are hard and good workers! Thanks y’all!"

"A Hidden Gem in Nashville! My wife and I absolutely love the Goodwill Outlet in Nashville! Every visit feels like a treasure hunt — you never know what amazing finds you’ll walk away with. From clothes and books to all kinds of unique items, there’s always something that catches our eye. The prices are unbeatable, and it’s a great place to stock up on quality pieces without breaking the bank. We've found everything from gently used name-brand clothing to great reads and quirky home items. It’s fun, affordable, and surprisingly addictive! If you enjoy thrifting or love the thrill of discovery, this place is a must."

"I was upset with the management here out of frustration. No one is making me retract my previous review. I wanted the head manager fired based on bad information. I had a very professional talk with Xristian ,Jordan and George the management staff here and Sybil is one of the managers also. They addressed all of my issues and they were right. If anyone is frustrated with the outlet the stores have great merchandise I went the last 4 days and found stereos , shoes , jerseys and games. They have to keep programs going. Some of my friends have benefited and even my stepson. I sometimes forget and let my emotions override logic. This store is always clean. The bathrooms are always immaculate. Air is cold in these humid days and they treat us well. Some of us are just old spoiled shoppers. Things change not always the way we want but as long as they still respect the customer and they do then I’m fine with that. I respect all truth and teamwork and this store has both."