Goodwill Bins in Orlando

"Staff is friendly. However customers steal your carts and the carts contents. No cameras for managers to view who stole nor is there any posted rules in place about stealing your cart and cart contents. When I asked for help the non English speaking staff could help and no manager available. I been to 6 bin outlets and this is by far the worse and will never go back because of stealing. People bring their own bags for the reason of stealing I assume? Unique for me is you stand in line with no cart and no goods are allowed with you to get access to newly put out bins. Which adds to theft as you can’t bring your carts with you to look at new bins nor can you bring your bag you filled with stuff already…. Standing in line without anything you already picked up to purchase also adds to people stealing your stuff. Weird weird weird that this location has no cameras on the floor. So guard your stuff well and so sad this Goodwill Outlet allows this. 80 blue bins of clothes here 10 bins of shoes 4 bins of purses and ties Not many bins of housewares unless those get swapped with clothes at some point. Day I was there there were 4 bins of household items. 4 bins of books 2 bins of video stuff"

"I'm a bin expert, been to a lot, but the vibe of this place and the way it's run is pretty messy. The rules (there are rules) are to line up and wait for a new round of bins (20 to 30 minute wait) before they let you line up and then go snatching. It's tiring. And that means that most of the shoppers leave their carts blocking bins at the center of the store, where bins aren't being changed. It was a total mess. The price was higher than most by .50 cents. (1.99 per pound) And even though I found decent things, resellers had taken over and were grabbing things in bulk."

"I will start by saying that I had never been to an outlet goodwill and was in for a shock. The outlet location means it is not a traditional goodwill store, as other reviewers have mentioned, this is a bin location, so everything is thrown together and you have to spend the time sorting! However, with that said, you can definitely still find some great items! They are constantly refreshing the bins - literally as you’re there - and to checkout you can either ball everything up and put it on the scale, or they have shopping carts there that you can put it on and put the whole cart on the scale (I’m assuming they deduct the weight of the cart) Definitely not a traditional experience, but for the price, you can’t beat it! Believe it was $1.59 a pound Update 8/2022 Definitely need coffee and patience before you go and intention on what you’re looking for - found some great pieces in 40 min"

"I’ve shopped at a lot of Goodwill bins, but this was by far the worst experience I’ve ever had. The moment I walked in, the air hit me — a heavy, sour stench that made me want to turn around immediately. It smelled awful, like something had been sitting there way too long. Then came the shouting. As soon as I reached toward a bin that hadn’t even stopped rolling, one staff member barked across the room, “NO RUNNING” Her voice was so loud everyone stopped and stared. I froze, completely embarrassed. And i wasnt even running. When I stepped outside for a breath of fresh air, she was right there, puffing away on a cigarette. The smoke and the smell together were unbearable. By the time I left, my clothes reeked, and my mood was ruined. I’m honestly ashamed that a place built on helping people could feel this unwelcoming. The smell, the attitude, the chaos — none of it was acceptable. Goodwill, please do better. Your staff represents your mission, and this experience made me question it completely."

"I read plenty of these reviews prior going in but my god, I didn’t expect it to be THAT BAD. I’m in town visiting family and I”m a regular at the bins near me. This place…. Unlike any other one I’ve been too. My sister is a blogger and was getting some content while there. We looked prior and there was not a single “no filming” sign. While waiting for a bin rotation, she was recording HERSELF - someone made a comment that there was no video allowed. Okay, cool. Few minutes later a bin bro chose to pipe in. For no reason. My sister said she had stopped and wasn’t recording any people. Because she chose to defend herself, this manchild lost it. Raising his voice, swearing, dramatically throwing his arms around to make a point. I told him to show me where it says that - he ran over to a sign…. Guess what, it didn’t say it. He pointed to the rules on the wall, nope not there either. But you know what was there? A rule against aggression, intimidation and yelling. I got a manger and let her deal with it. Anyway, they line you up like cattle and allow 3 people per line to go to a bin. Then you stand there until they yell “go” and it turns into typical mayhem.Their method of rotation is slowwwwww and you’re standing around for ever. So if you don’t mind having to argue with children, check it out. Otherwise….. go somewhere else."

"You want to see some live entertainment in Orlando? Go to the Goodwill Bins. I hung out with some friends today and we stopped there and we saw like a large group of people lined up and were walking around just looking and . As we were walking down this one aisle which wasn’t blocked off to go to the cash register the large group of people started screaming at us to move away from the bins we were so confused then they all bolted to those bins as fast as they could. We were simply just walking to the cash register not interested in those junk bins. Due to that my friends and i simply put our finds from other bins back and left. Even the staff yelled at us to “MOVE OUT THE WAY” like maybe properly block off the area? or let new guests walking in know that that area is blocked off for the large group? Like i said we had no interest in those specific bins. Such an odd experience will not be going back to those bins. Staff was rude and the people are insane."

"Just visited for the first time yesterday because I was passing through town. I didn’t expect to be yelled at and treated like a toddler as an almost 40 year old woman. Your workers should realize not everyone knows how the lines and the store works. I get you probably have rude people who don’t follow rules but you still could treat people with respect. I legit want you to know I suffer from severe social anxiety and ptsd…I was almost made to cry because I got yelled at for breaking some “rule” I had no idea about. Just repeatedly yelled “Get back!” “Get back” legit like I’m an animal. I calmly asked what the rules were and your worker just acted annoyed with me. I will not be back to your store. I understand this isn’t some upscale establishment. Doesn’t mean your workers have to lack in the areas of customer service and understanding not everyone knows your rules when they walk in."

"THERES A POLICE MAN SITTING OUTSIDE THE DOORS. Some might say I’m just not cut out for “bins” but I will not be returning. The staff isn’t rude but they’re not helpful. It was my first time going and I had no idea about waiting in line for new bins. I made the mistake of doing that thinking I would find something good and the only thing I found was assaulted. The people (customers) thrifting are crazy and it’s really sad to see people get so worked up over the things goodwill could not sell. I had ladies pushing and shoving me for sports bras and t shirts. The few things I took home were not worth dealing with how this bin location is ran. My friends and I drove almost an hour to be disappointed."